Undercover Boss
2010–
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Seasons
Season 1
- E1 Waste Management Larry O'Donnell, President and C.O.O. of Waste Management, works alongside his employees, cleaning porta-potties, sorting waste, collecting garbage from a landfill and even being fired for the first time in his life.
- E2 Hooters When Cory G. Brooks, the president and CEO of Hooters goes undercover, he struggles to keep up in a fast-paced kitchen and is forced to take action when a restaurant manager steps out of line.
- E3 7-Eleven The CEO and President of 7-Eleven, Joe DePinto, goes undercover in his own company where he discovers that one of his corporate policies has not been implemented on the frontlines and later finds himself inspired by one of his delivery driver's approach to life.
- E4 White Castle Dave Rife goes under cover in one of his White Castle restaurants. However, things don't go as easy as planned when he accidentally mishandles some of the bakery equipment.
- E5 Churchill Downs Bill Carstanjen, President & COO of Churchill Downs, goes undercover at his own racetracks. This however proves difficult as he is afraid of horses.
- E6 GSI Commerce Michael G. Rubin, Chairman, President and CEO of GSI Commerce, the e-commerce giant behind numerous top U.S. retailers, goes undercover in his own company, where he discovers that rushing through a task can result in injury to others, and that his packing and shipping skills are not up to company standards.
- E7 Herschend Family Entertainment Joel Manby, President and CEO of Herschend Family Entertainment goes undercover in his own company where he meets a young man aspiring for his job, and finds that it might be easier to run a boardroom than to captain a boat full of kids.
- E8 Roto-Rooter President and COO of Roto-Rooter Rick L. Arquilla goes undercover in his own company and finds himself overwhelmed with emotion while working alongside several employees who force him to reflect on his past as well as his future legacy as the boss of their company.
- E9 1-800-Flowers Chris McCann, President and COO of 1-800-FLOWERS, America's largest florist and online gift shop, goes undercover and is later forced to reveal his true identity on the season finale of Undercover Boss.
Season 2
- E1 Choice Hotels Steve Joyce hits the frontlines of his own company, which includes such popular hotel franchises as Comfort Inn, Econo Lodge, Quality and Cambria Suites, and receives an exhausting, up-close look at the industry.
- E2 Great Wolf Resorts Kim Schaefer, CEO of Great Wolf Resorts, North America's largest family of indoor waterpark resorts, struggles to keep pace working in an aquatic center and gets her hands dirty when she responds to a call no waterpark employee wants to receive.
- E3 DirecTV Mike White, Chairman, President and CEO of DIRECTV, the world's most popular video service goes undercover in his own company where he discovers that employees are spending their own money for a specific piece of equipment.
- E4 Frontier Airlines Bryan Bedford, Chairman of the Board, President and CEO of Frontier Airlines, goes undercover in his own company, where he "gets christened" while emptying a plane's lavatory and discovers how company-wide pay cuts are impacting his employees.
- E5 NASCAR Steve Phelps, SVP and Chief Marketing Officer for NASCAR, the #1 spectator sport in the U.S., goes undercover with one of the sport's pit crews and also struggles to keep pace working alongside a grounds crew preparing for the "Daytona 500."
- E6 Chiquita Fernando Aguirre, Chairman and CEO of Chiquita, one of the largest producers of fruits and vegetables in the world, is unable to perform a physically demanding job at their flagship factory and has to be removed from the line.
- E7 Chicago Cubs Todd Ricketts, one of the owners of the Chicago Cubs, goes undercover within one of baseball's most famous franchises and fights for the chance to redeem himself after being let go on the second day.
- E8 Lucky Strike Lanes Steven Foster, Co-Founder and CEO of Lucky Strike Lanes, one of the nation's largest chains of upscale bowling alleys, takes an emotional trip inside his own company where among other things, he hits the streets as a walking bowling pin.
- E9 Subway Don Fertman, the Chief Development Officer for SUBWAY restaurants, one of the world's largest food franchises, goes undercover where he learns endless sandwich combinations while being trained by one of the toughest, no-nonsense employees ever
- E10 ABM Henrik Slipsager, President and CEO of ABM Industries, one of the nation's largest facilities services contractors, offering janitorial, engineering, parking and security services for thousands of clients, takes a journey within his own corporation.
- E11 Johnny Rockets John Fuller, President and CEO of Johnny Rockets, one of the nation's largest chains of retro-themed restaurants, goes undercover to work in a restaurant for the first time in his career.
- E12 Norwegian Cruise Line Kevin Sheehan, President and CEO of Norwegian Cruise Line, finds himself in uncharted territory when he's asked to lead nearly 1,000 party-goers in a line dance, and is later forced to reveal his true identity after being recognized by an employee.
- E13 UniFirst Ronald Croatti, President and CEO of UniFirst, one of the nation's largest producers of workwear and uniforms, dons a "hippie" look during his undercover mission, where he finds himself struggling to keep pace with the fast-moving assembly line.
- E14 Belfor Sheldon Yellen, the CEO of BELFOR, the world's largest disaster restoration company, goes undercover and becomes frustrated while struggling to hang drywall. Also, the boss unexpectedly reveals himself while working alongside an employee.
- E15 Mack Trucks When Mack Trucks CEO Denny Slagle goes under cover, he accidentally brings the plant's assembly line to a halt and discovers a rumor about the company.
- E16 City of Cincinnati
- E17 United Van Lines
- E18 MGM Grand Scott Sibella, the President and COO of the MGM Grand in Las Vegas, goes undercover in his company.
- E19 Synagro Bill Massa, the President and CEO of Synagro, goes undercover in his company.
- E20 Baja Fresh
- E21 BrightStar
- E22 University of California, Riverside University of California, Riverside Chancellor Tim White goes under cover as a teaching assistant for 200 organic chemistry students, and works with the track team.
Season 3
- E1 Diamond Resorts International Stephen J. Cloobeck, Chairman and CEO of Diamond Resorts International goes undercover at his resorts.
- E2 The Dwyer Group Dina Dwyer-Owens, Chairwoman and CEO of The Dwyer Group goes undercover in her company. The Dwyer Group provides plumbing services, electrical work, and landscaping services.
- E3 Kendall-Jackson Wine Estates Rick Tigner, President of Kendall-Jackson Wine Estates goes undercover in his Luxury wine company.
- E4 Checkers & Rally's Checkers and Rally's CEO Rick Silva works undercover at his burger restaurants.
- E5 American Seafoods American Seafoods CEO Bernt Bodal works undercover at his company.
- E6 Popeyes Louisiana Kitchen Popeyes Louisiana Kitchen Chief Talent Officer Lynne Zappone works undercover at her restaurants.
- E7 Oriental Trading Company Oriental Trading Company CEO Sam Taylor works undercover at his company.
- E8 Yankee Candle Yankee Candle Company CEO works undercover at his company's retail stores and packaging center.
- E9 TaylorMade Golf Company CEO Mark King goes inside every department of his company TaylorMade Golf.
- E10 Budget Blinds CEO and co-founder of Budget Blinds Chad Hallock goes undercover as an ex-artist named Tom. He works as a blinds builder and a blinds hanger, but has a hard time at both.
- E11 Philly Pretzel Factory CEO of the Philly Pretzel Factory Dan DiZio goes undercover in his company. He makes and delievers pretzels. However, at one franchise, he may have a hard time staying undercover.
- E12 Fastsigns International CEO and President Catherine Monson goes undercover at FASTSIGNS International.
- E13 MasTec MasTec CEO Jose Mas goes under cover and receives an explosive surprise.
Season 4
- E1 Modell's Sporting Goods Modell's Sporting Goods CEO Mitchell B. Modell goes under cover.
- E2 Tilted Kilt Tilted Kilt President Ron Lynch goes under cover.
- E3 Cinnabon Inc. Cinnabon Inc. President Kat Cole goes under cover.
- E4 Diamond Resorts: Take 2 International CEO Stephen J. Cloobeck goes under cover for a second time to check in on a new property acquisition.
- E5 Postnet When PostNet CEO Steve Greenbaum goes under cover, he meets a veteran adjusting to civilian life and encounters struggling franchise owners.
- E6 Mood Media Lorne Abony, CEO and Chairman of Mood Media, a leading in-store media specialist that uses a mix of music, visual and scent media to help its clients communicate with consumers, goes undercover.
- E7 Kampgrounds of America (KOA) Kampgrounds of America CEO Jim Rogers works undercover at his company.
- E8 Moe's Southwest Grill Moe's Southwest Grill president Paul Damico works undercover at his company.
- E9 Boston Market While Boston Market Chief Brand Officer Sara Bittorf is under cover, she terminates an employee and struggles to manage a busy drive-thru window.
- E10 O'Neill Clothing While he is undercover, O'Neill Clothing CEO Toby Bost is in a difficult position when an employee crosses the line.
- E11 Squaw Valley CEO Andy Wirth, of Squaw Valley and Alpine Meadows, goes under cover and posts warning signs on the top of an unsafe cliff; Olympic gold-medalist Jonny Moseley participates in a ruse with Wirth.
- E12 Fatburger When Fatburger CEO Andy Wiederhorn goes under cover he learns that some employees are dealing with payroll issues and broken equipment.
- E13 ADT When ADT Chief Marketing and Customer Officer Tony Wells goes under cover, he struggles to make a sale and deals with a life-or-death situation when answering a call.
- E14 Retro Fitness Retro Fitness CEO Eric Casaburi goes under cover and encounters an employee who hates customers.
- E15 Orkin Rollins, Inc., President John Wilson tackles a major cockroach infestation and faces swarming bees when he goes under cover.
- E16 Epic Employees Intriguing employees featured in past episodes discuss how the show has impacted their lives.
- E17 Epic Bosses Intriguing bosses from past episodes discuss how the show impacted their lives.
Season 5
- E1 Twin Peaks Twin Peaks CEO Randy Dewitt goes under cover at the sports bar and grill chain, with the help of franchise owner -- and "Undercover Boss" alum -- Coby Brooks.
- E2 Loehmann's When Loehmann's CEO Steven Newman goes under cover, he feels uncomfortable helping female customers shop for undergarments.
- E3 Donato's Donato's Chairwoman Jane Grote Abell goes under cover and discovers that pizza isn't the only thing getting baked at one store.
- E4 Buffets, Inc. Buffets, Inc. CEO Anthony Wedo encounters an employee with a nasty attitude and learns how to work the grill station while he is undercover.
- E5 Menchie's Menchie's frozen yogurt franchise CEO Amit Kleinberger goes undercover at a dairy farm and a kids birthday party.
- E6 Alfred Angelo Paul Quentel, President of Alfred Angelo, one of the largest bridal retailers in the U.S., is inspired after working with a hard-working, hearing impaired employee. Also, the boss isn't afraid to get in touch with his feminine side as he helps brides find their perfect wedding dress.
- E7 Family Dollar Mike Bloom, President and COO of Family Dollar Stores, one of the largest discount retail companies in the country, faces his fear of heights when learning to operate a forklift that takes him 35 feet into the air. Also, the boss nearly blows his rock 'n' roll disguise when one employee invites him to a jam session.
- E8 Dutch Bros. Coffee Dutch Bros. Coffee co-founder and president Travis Boersma works under cover on a coffee plantation in El Salvador.
- E9 Undercover Boss: Busted! Seven previously featured "Bosses" discuss the challenges they had with keeping their identity undercover. Also, they provide updates on some of their memorable employees.
- E10 Massage Heights Massage Heights COO Shane Evans must overcome her aversion to touching other people when she goes under cover.
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E11
Mohegan Sun Casino
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E12
Hudson News Group
- E13 Utah Jazz Greg Miller, CEO of the Utah Jazz, one of the most recognizable basketball organizations in the NBA, attempts to make halftime history when he works undercover with their infamous Dunk Team. Also, the boss' team spirit is put to the test when he is asked to become a human basketball hoop as a member of the Interactive Team.
- E14 Undercover Employee For the first time on UNDERCOVER BOSS, three previously featured bosses - Amit Kleinberger, CEO of Menchie's; Randy Dewitt, Co-Founder and CEO of Twin Peaks; and Steve Greenbaum, CEO and Co-Founder of PostNet - send an employee undercover for a second look inside their companies.
- E15 Sky Zone Jeff Platt, CEO of Sky Zone, the world’s first indoor trampoline park, jumps into action as a referee for a children’s dodgeball game. On another assignment, the 29-year-old boss – the youngest in the show’s history – has trouble hiding his in-depth knowledge of the company when working in community relations.
Season 6
- E1 True Value
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E2
Mayor of Pittsburgh
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E3
Bikini's Sports Bar & Grill
- E4 Maaco This episode doesn't have a summary yet.
- E5 Phenix Salon INC. Gina Rivera, Founder and President of Phenix Salons INC., a franchise which offers independent salon and business professionals the opportunity to own and operate their own luxury salon suites, goes undercover to see if it will color her perception of how the company is running,
- E6 EmpireCLS David Seelinger, Chairman and CEO of EmpireCLS Worldwide Chauffeured Services, a luxury chauffeured transportation leader that provides services in more than 700 cities worldwide, goes undercover to see if his company is running smoothly.
- E7 Rocket Fizz Robert Powells, President and Co-Founder of The Rocket Fizz Soda Pop and Candy Shops, the largest candy and soda shop franchise in America, embarks on an emotional journey to discover what keeps his candy shops sweet.
- E8 Forman Mills Rick Forman, Founder and CEO of Forman Mills Inc., one of the fastest-growing discount clothing outlets in the country, discovers some defects in his organization.
- E9 Stella & Dot Jessica Herrin, CEO and Founder of Stella & Dot, a leading global direct sales company with its own boutique-style jewelry and accessories line, goes on an undercover journey to discover the real gems working within her company.
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E10
Armando Montelongo Companies
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E11
Gigi's Cupcakes
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E12
Peavey Electronics
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E13
Vivint
Season 7
-
E1
Buffalo Wings & Rings
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E2
Nestlé Toll House Café
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E3
Shopper's World
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E4
Muscle Maker Grill
- E5 YESCO Jeffrey S. Young, co-owner of YESCO, works undercover at his custom electric sign company and faces his fear of heights when he must change a light high above downtown Chicago.
- E6 Gerber Group
- E7 Marco's Pizza Bryon Stephens, President and COO of Marco's Pizza, the nation's fastest-growing pizza franchise with nearly 700 locations in 35 states, goes undercover to meet the employees who rake in the "dough" for his company.
- E8 4 Wheel Parts
- E9 Hamburger Mary's
- E10 United Real Estate Group United Real Estate Group CEO Dan Duffy works undercover at his real estate services and franchise holding company.
- E11 Wienerschnitzel Wienerschnitzel CEO Cynthia Galardi Culpepper works undercover at her fast-food chain that specializes in hot dogs and has more than 330 locations throughout the U.S., Panama and Guam.
- E12 Golden Krust Caribbean Bakery & Grill Golden Krust Caribbean Bakery and Grill CEO Lowell Hawthorne works undercover at his family-owned manufacturer, distributor and franchisor of Caribbean-inspired cuisine.
Season 8
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E1
Build-A-Bear Workshop
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E2
Mayor of Gary, Indiana
- E3 New York & Co. Greg Scott, CEO of New York & Company, works undercover to meet the people who keep his fashion retailer "en vogue."
- E4 Painting With a Twist Renee Maloney, co-founder and CFO of Painting With a Twist, works undercover at her paint-and-sip franchise where guests come together to have fun while painting and enjoying their favorite beverage.
- E5 AdvantaClean Jeff Dudan, CEO of AdvantaClean, works undercover at his Light Environmental Service franchise and tackles masses of mold in a water-damaged kitchen and a tight, dark crawl space beneath another client's home.
- E6 The Coffee Bean & Tea Leaf John Fuller, the new president and CEO of The Coffee Bean & Tea Leaf(R), one of the world's largest independent and privately owned specialty coffee and tea retailers, born and brewed in Southern California since 1963, goes undercover to meet the employees who keep his company brewing.
- E7 Taco Bueno Michael Roper, President and CEO of Taco Bueno, goes undercover to be certain everything at his company is “bueno.” On his journey, Roper encounters an employee with a “beef” with upper management; and he crashes and burns when tasked with operating a forklift in the warehouse.
- E8 Associa John Carona, founder and CEO of Associa, works undercover to meet the employees who keep his condo and HOA management company's foundation strong. While working as "Charlie Lucas," Carona gets winded after trying to blow through a tedious maintenance job at a residential location; and he finds it anything but smooth sailing when he works the front desk at a yacht club.
- E9 Celebrity Undercover Boss: Darius Rucker
- E10 Celebrity Undercover Boss: Marcus Samuelsson
Season 9
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E1
Celebrity Undercover Boss: Gabby Douglas
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E2
Celebrity Undercover Boss: Idina Menzel
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E3
Celebrity Undercover Boss: Bethany Mota
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E4
Celebrity Undercover Boss: Deion Sanders
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E5
Celebrity Undercover Boss: Jewel
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E6
Celebrity Undercover Boss: Stephanie McMahon
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E7
Celebrity Undercover Boss: Ashley Graham
Season 10
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E1
Walk-On's Bistreaux & Bar
- E2 Anytime Fitness The brand president of Anytime Fitness goes undercover to make sure her gyms are operating in tip-top shape.
- E3 Dippin' Dots The owner and CEO of Dippin' Dots goes undercover to see where the stress points are at his company.
- E4 Clean Harbors The chairman and CEO of Clean Harbors goes under cover to see if his company needs cleaning up.
- E5 TGI Fridays
- E6 Bowlero Colie Edison, chief customer officer of Bowlero Corp and CEO of the Professional Bowlers Association, works to spare the customers from waiting too long when checking them in to bowl, and tries for a perfect game while taking food orders as a lane server.
- E7 Club Med Xavier Mufraggi, president and CEO, Club Med, Europe, Africa and the Middle East*, is "shaken" when he has trouble keeping up with drink orders while behind the bar, and he "has a lot of baggage" while trying to keep his cover on a busy arrival day at the resort
- E8 Smoothie King
- E9 Mayor of Shreveport
Season 11
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E1
College HUNKS
- E2 Fremont Street Experience The CEO of Fremont Street Experience goes under cover to discover and address problems that may be sparking the labor shortage causing significant lost profits.
- E3 The Vitamin Shoppe The Vitamin Shoppe's CEO goes under cover to learn new ways to achieve added growth for her brand and to experience how her new operational changes and innovations are impacting the front lines.
- E4 Rita's Ice The CEO of Rita's Italian Ice & Frozen Custard goes under cover to see how her new initiatives are working and to help franchisees become more profitable.
- E5 Round Table Pizza Paul Damico, the former president and CEO, Round Table Pizza goes undercover to glean effective ways to expand the longstanding West Coast pizza franchise eastward and attract a younger clientele. Damico credits the valuable brand insights he garnered on UNDERCOVER BOSS in 2013 when he was president of Moe's Southwest Grill as motivation to return undercover. Will he be able to take the heat in the kitchen when tasked with preparing piles of pizzas under tight time constraints? Can he withstand a hot slice of reality when front-line employees reveal where improvements could be made?
- E6 UScellular Laurent "LT" Therivel, a proud Marine veteran who started as president and CEO of UScellular less than a year before his undercover mission, is intent on seeing how his new endeavors for brand growth are operating. Will he be all charged up while making customer calls offering the latest company deals? Will he connect well with staff sales associates and network engineers when learning about their day-to-day duties and challenges? Does he learn there's work to do to get their stores to have 'high-speed' customer service?
- E7 Restoration 1 Gary Findley, CEO of Restoration 1, a self-described "Redneck CEO" from Texas, goes undercover to ensure that there are no flaws in the "playbook" of the company that would negatively impact all the franchises. Will he have the stomach to handle a job involving biohazard remediation? Will he find that cracks are starting to show as the business grows? How will he tackle navigating through a tight basement crawlspace in a hazmat suit?
- E8 Mayor of Fontana Acquanetta Warren, mayor of Fontana, Calif., the fastest-growing city in Southern California, is on a mission to secure its future after the devastating impacts of the pandemic. Is the mayor willing to roll up her sleeves and get her hands dirty maintaining the city's sewers and cleaning the trash-littered parks?
- E9 Coco's Bakery
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